All accommodation bookings require a 100% payment via one of the following options:
All day spa, and bookings requiring mineral springs are required to be paid in full at the time of booking.
No refunds are paid for ‘No Show’ or booking cancellations, management reserves the right to transfer a booking to another date at it’s discretion.
Transfered bookings will not be offered for long weekends or public holidays. If you decide to leave early no refunds will be issued for the unused portion of your stay, package or unused spa services.
Credit card: ¬†If you are paying with a credit card please note that a 1.5% merchant service fee will apply. This is in addition to the total amount payable.
Payments by EFTPOS Money Order or Cash do not attract a fee.
All accommodation reservations are confirmed on the day of receipt of the deposit.
We will email or post a confirmation invoice to you setting out all the details of your reservation,providing directions on how to find us. Please check the reservation details, all discrepancies should be notified to management immediately.