Japanese Mountain Retreat Mineral Springs and Spa is a Victorian Mineral Springs Spa resort offering the therapeutic benefits of totally private hot mineral spring bathing 45 minutes from Melbourne CBD. A Japanese sanctuary experience amidst tranquil landscaped gardens, lakes, waterfall and bamboo groves.
Enjoy the ultimate pampering experience at our Melbourne day spa, which is open 7 days per week and offers online gift vouchers that can be emailed or posted.
We offer spa treatments as well as private indoor and outdoor hot mineral spring bathing. See the complete list of available spa therapies in the drop down menu. All of our therapists are fully qualified massage or beauty therapists.
|Appointment scheduling||We recommend you book your appointments in advance to secure your preferred date, time and therapist. This can be done in person, over the phone 9737 0086 or email email@example.com cash or credit card payment in full is required at the time of booking.|
As we are a small resort with limited mineral spring and day spa facilities we do not accept cancellations to bookings. If an emergency arises and you are unable to attend your booking please contact us as soon as possible and we will do our best to reschedule your booking.
Confirmation of an appointment is acknowledgement of this cancellation policy.
|Arrival Time||We ask that you arrive 15-20 minutes prior to your day spa appointment time. This allows you to enjoy the full value of your spa experience. Time to enjoy our Japanese Green Tea or water and complete your personal consultation questionaire. Your treatment will include a consultation with your therapist, as well as home-care and lifestyle recommendations to continue your experience and results at home.|
|Arriving late||Plan your time out carefully, as all treatments complete at the scheduled time. Late arrival may mean a reduction in treatment time. Full rates still apply.|
Please wear comfortable clothing. We will provide you with a robe, slippers and disposable underwear for your privacy and our therapists will advise you on their usage. Disposable underwear should be worn during water based and massage treatments - our therapists are fully trained to drape you and protect your privacy at all times. However please advise your therapist if you are uncomfortable for any reason.
|Your treatment needs||
For your safety and comfort, please let us know if you are pregnant, have any allergies or health conditions prior to your visit, so that we can create a treatment unique for your needs. All day spa treatments are suitable for men and women and can be customised to meet your concerns every time you visit.
Day Spa Gift vouchers are valid for 12 months from the date of issue and are not redeemable for cash. The full value may be partially redeemed over the validity period but must be fully redeemed before expiry. Any unused balance will not be refunded or credited when the voucher expires. Certificates must redeemed by the expiry date and once expired hold no value.